Question 1

What is ZestCampus?

Accepted Answer

ZestCampus is a campus food-ordering app that lets college students and faculty order ahead from their canteen, pay cashless, skip the queue, and pick up fresh — saving your break time.

Question 2

How do I contact support?

Accepted Answer

Open your Profile and tap Help & Support, use the assistant on the Help page, or call the canteen directly from the checkout page.

Question 3

Can I customize my food order?

Accepted Answer

Yes. You can choose the size, quantity, and add special instructions before adding an item to your cart.

Question 4

How long does it take to prepare my order?

Accepted Answer

Orders usually take around 10–15 minutes. You'll see a live estimated time on the checkout page and while tracking your order.

Question 5

Where do I pick up my food?

Accepted Answer

Pick your canteen (e.g. Block A or Block C) while ordering, then collect your freshly prepared meal from that counter — no delivery wait.

Question 6

What payment methods are accepted?

Accepted Answer

Pay instantly from your ZestWallet, or use UPI, credit/debit cards, and net banking securely via the payment gateway.